At Cinch Software Solutions, we build custom
web-based and desktop database systems for small and
medium-sized businesses. The database systems we develop
streamline business processes, automate manual tasks
and reduce data entry.
Our custom development services includes:
Relationship Management (CRM)
CRM is a discipline as well as a set of discrete software
and technologies that focus on automating and improving
the business processes associated with managing customer
relationships in the areas of sales, marketing, customer
service and support.
Online CRM Products Include:
Online Sales Force Automation:
Online Sales Force Automation is powerful,
yet easy to use, and fast to implement. There
is no software to load. The latest revision is
always on-line. Just log in to our web site, and
put the potent tools in Sales Force Automation
to work for you. Sales Force Automation is designed
to play a pivot roll in your company's customer
relationship management strategy.
Online Customer Support Management Solution:
integrates Online Customer Support Management
(OCSM) giving real time information to help
the management in strategic planning to let the
organization grow in an effective way. In fact
OCSM acts as an assistant to everybody
in the organization leading to increase the efficiency
of Customer Support Representatives / Engineers.
Information flow is automated for every important
activity, which eliminates errors and provides
in-depth analysis of individuals and overall performance.